NEWS

Sector Update – April 2025

As part of the NDIA’s efforts to combat fraud, they are strengthening their identity verification process. Starting in mid-2025, the current Provider Digital Access (PRODA) system will be replaced by the Relationship Authorisation Manager (RAM), which is a verification service managed by the Australian Tax Office (ATO). All providers who access NDIS portals will need to create an Australian Government-managed identity, known as myID, in order to log in to RAM.

NDIS Commission Quarterly Report

The NDIS Commission has released its latest Quarterly Performance Report for the October to December 2024 quarter, highlights include:

  • The total number of registered providers has increased by 7%, reaching a total of 21,387 registered providers for this quarter.
  • During this period, there were 1,749 new registrations and 363 de-registrations.
  • The turnaround time for registration decisions post-audit has significantly improved. New applications have seen a decrease from 340 days to 204 days for certification, and from 56 days to 29 days for verification. Registration renewal decisions have also seen a significant reduction in wait times.
  • A total of 2,059 compliance and enforcement activity outcomes were recorded, which included 1,218 refusals of registration and 597 education activities.
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